Refund policy
Return & Refund Policy
Last updated: July 8, 2026
Welcome to Crochet Crafts. We specialize in selling digital crochet patterns delivered as PDF files. Because our products are digital and available for instant download after purchase, please read our refund policy carefully before placing an order.
Digital Products
All products sold by Crochet Crafts are digital PDF crochet patterns. No physical items will be shipped.
No Returns or Refunds
Due to the nature of digital products, all sales are final.
Once your payment has been completed and the download has been made available, we are unable to offer:
- Returns
- Exchanges
- Cancellations
- Refunds
This policy helps protect our digital content from unauthorized use or distribution.
Exceptions
We may provide a replacement file or assistance if:
- You receive a corrupted or damaged PDF file.
- You accidentally receive the wrong digital product.
- You experience technical issues preventing you from downloading your purchase.
If any of these situations occur, please contact us and we will work to resolve the issue as quickly as possible.
Before You Purchase
Please review each product description carefully to ensure it meets your needs before completing your order.
If you have any questions about a pattern before purchasing, feel free to contact us.
Contact Us
If you need assistance with your order or downloading your files, please contact our customer support team. We are happy to help and will respond as soon as possible.